Privacy Policy

Last updated: 24 February 2026

1. Who We Are

Wearpro is a trading name of Wearpro Ltd, a company registered in England and Wales. We operate the Wearpro platform (wearpro.co), which provides uniform programme management services for hospitality and service businesses.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Wearpro Ltd is the data controller. If you have any questions about this policy or how we handle your data, please contact us at hello@wearpro.co.

2. What Data We Collect

We may collect the following categories of personal data when you use our platform, visit our website, or communicate with us:

Account & Profile Data

Name, email address, job title, company name, and phone number provided when you create an account or complete a contact form.

Uniform Programme Data

Sizing information, department allocations, garment preferences, and order history submitted by you or your organisation as part of managing a uniform programme on the platform.

Usage Data

Information about how you interact with our website and platform, including pages visited, features used, browser type, IP address, and device information.

Communication Data

Records of correspondence when you contact us via email, contact forms, or other channels.

3. How We Use Your Data

We process your personal data for the following purposes and on the following lawful bases under the UK GDPR:

• To provide and operate the platform — including account creation, programme management, order processing, and user support. Lawful basis: performance of a contract.
• To communicate with you — including responding to enquiries, sending service-related notifications, and providing updates about your account. Lawful basis: performance of a contract and legitimate interests.
• To improve our services — including analysing usage patterns, diagnosing technical issues, and developing new features. Lawful basis: legitimate interests.
• To comply with legal obligations — including maintaining records as required by law and responding to lawful requests from authorities. Lawful basis: legal obligation.
• To send marketing communications — only where you have given your explicit consent. You can withdraw consent at any time. Lawful basis: consent.

4. Data Sharing

We do not sell your personal data. We may share your data with the following categories of recipients, only to the extent necessary for the purposes described above:

• Platform counterparts — If you are a business user, your suppliers on the platform may see relevant order and programme data, and vice versa, as necessary to fulfil programme activities.
• Service providers — Trusted third-party providers who assist us in operating the platform (e.g. hosting, email delivery, analytics). These providers are bound by data processing agreements.
• Legal requirements — If required by law, regulation, or legal proceedings.

5. International Transfers

Your data may be processed by service providers located outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO), to protect your data in accordance with the UK GDPR.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Account data is retained for the duration of your account plus a reasonable period afterwards. If you request deletion of your account, we will erase your personal data within 30 days, except where retention is required by law.

7. Your Rights

Under the UK GDPR, you have the following rights in relation to your personal data:

• Right of access — You can request a copy of the personal data we hold about you.
• Right to rectification — You can ask us to correct inaccurate or incomplete data.
• Right to erasure — You can ask us to delete your personal data in certain circumstances.
• Right to restrict processing — You can ask us to limit how we use your data.
• Right to data portability — You can request your data in a structured, commonly used format.
• Right to object — You can object to processing based on legitimate interests or for direct marketing.
• Rights related to automated decision-making — You can request human intervention if decisions are made solely by automated means.

To exercise any of these rights, please contact us at hello@wearpro.co. We will respond within one month as required by law.

8. Cookies

Our website uses cookies and similar technologies to ensure the site functions properly, to analyse usage, and to improve your experience. Essential cookies are used without consent as they are strictly necessary. Analytics and optional cookies are only set with your consent. You can manage your cookie preferences at any time through your browser settings.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or destruction. These include encryption in transit and at rest, access controls, and regular security reviews.

10. Children

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. We will notify you of material changes by posting the updated policy on our website with a revised "Last updated" date. We encourage you to review this page periodically.

12. Complaints

If you have concerns about how we handle your personal data, please contact us first at hello@wearpro.co. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection. You can contact the ICO at ico.org.uk.

13. Contact

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Wearpro Ltd
Email: hello@wearpro.co
Registered in England & Wales